The facility is a new building constructed on an existing brownfield site located in downtown Kingsport. The building serves as the emergency dispatch center for the city. The construction type is centered around security and functionality.
The heart of the facility is the large dispatch room with other areas in the building for training, meeting, relaxing and exercise. The building has multiple backup systems in place for disaster recovery and continued operations. A floor duct system is installed throughout the space for the extensive data cabling run throughout.